Air Premia Celebrates 2nd Anniversary of ‘Photo Ticket’ Service with Customer Contest
Air Premia is launching a customer participation event to celebrate the 2nd anniversary of its digital customer experience service, “Photo Ticket.”
The Photo Ticket service allows passengers to create a personalized souvenir ticket by adding a photo of their choice to a mobile boarding pass that automatically includes their itinerary details, such as route, departure date, and flight number.
To mark the milestone, Air Premia is hosting the “Photo Ticket Challenge” through September 6, inviting passengers to share their custom photo tickets on Instagram. Following an internal evaluation and public voting, final winners will be announced in October. The grand prize winner will receive two round-trip Air Premia flight tickets to a destination of their choice, while participants who leave comments on the official event post will receive a discount code of up to 15%.
Over 420,000 Custom Tickets Created Since 2024 Launch
According to Air Premia, approximately 208,000 customers have created a total of 426,000 Photo Tickets since the service first debuted in August 2024.
User engagement continues to climb rapidly, with total users increasing by 48% year-over-year between August 2025 and July 2026 compared to the same period in the previous year.
Key Service Details & Features
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Availability: Accessible via the Air Premia mobile app and official website from mobile boarding pass issuance up to 24 hours after arriving at the destination.
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Offline Functionality: On the mobile app, passengers can design and create photo tickets even while in Airplane Mode.
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Automatic Integration: Automatically syncs flight details including route, date, and flight number directly onto the customized image.
“Photo Ticket was developed as a service that allows travelers to capture their travel moments in a single, personalized card,” said Seong-joo Kim, Head of Brand Marketing at Air Premia. “We will continue expanding interactive customer services across every stage of the travel journey to provide a differentiated experience.”
