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j.d. power

Hyundai Dealer Service Satisfaction Ranks Near Bottom

The Service Slump: Why Hyundai and Kia Owners are Giving Their Dealers a "Thumbs Down" Hyundai and Kia may be dominating the EV and SUV...

Losing Grip? Hankook Tire Satisfaction Trails Industry Average

The Performance Gap: Why Hankook Tire is Losing Traction in Customer Satisfaction The results are in, and it’s a bumpy ride for one of Korea’s...

Hyundai Falls in Auto Dependability, Genesis Below Average

J.D. Power's auto reliability rankings show Korean automakers have reversed course after reaching a high point, with Kia, Hyundai, and Genesis all placing behind...

Kia Ranks First in J.D. Power 2016 Initial Quality Study

J.D. Power’s 2016 Initial Quality Study shows that for the first time since 2006, non-premium brands turn out to make fewer problems than premium...

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