Apple’s first foldable smartphone, the iPhone Duo, has sparked new durability concerns following reports of hinge stiffness followed by self-repairing behavior, adding to earlier screen damage controversies. Users have shared experiences warning that if resistance is felt when unfolding the device, users must avoid applying excessive force, fueling debates over product build quality.
According to global IT media outlet PhoneArena on the 4th (local time), an iPhone Duo user recently felt unusual resistance in the hinge when attempting to unfold the device after dropping it on a hard floor. The symptom was similar to hinge abnormality cases previously shared online after the product launch.
The user folded the device again and prepared to visit an Apple Store. However, deciding to try unfolding it again about an hour later, the user reported that a loud sound was heard from the hinge, and the screen opened completely and normally. The user checked for any bulging signs on the crease area, which are often cited as precursors to breakage, but found no abnormalities.
PhoneArena noted that this incident was not isolated to a single user. Other iPhone Duo users reportedly shared similar experiences where resistance developed in the hinge before returning to normal operation accompanied by a loud sound. The outlet speculated that internal hinge components might temporarily dislocate and lead to screen damage, but in some devices, the parts lock back into place for normal operation. However, actual component displacement and the exact cause remain unverified.
The critical issue is that if users continue forcing the device open when hinge resistance is felt, the internal display can break. Previously, some users claimed their displays shattered with a loud sound when they ignored the resistance and forced the screen open. PhoneArena advised users experiencing these symptoms to fold the device back up and visit an Apple Store.
The media outlet also highlighted the stressful situation where consumers must constantly worry about breakage while using their smartphone. While Apple stated that affected devices represent a small minority, online reports of breakage continue to mount. One user reportedly could not even receive repairs due to an overwhelming volume of repair and replacement requests.
Raising concerns that a high-end product starting at $2,000 can break at any time, PhoneArena stated, "If it were me, I wouldn’t have bought the iPhone Duo." Citing its earlier stance that buyers should avoid the first-generation product prior to launch, the outlet argued that given the successive defect cases, consumers lack the patience to handle the device with extreme care over several years.
